Frequently Asked Questions

Everything you need to know about your Tuckernuck experience.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Sale items marked as 'Final Sale' cannot be returned or exchanged.

How long will it take for my order to ship?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days to arrive, depending on your location.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

Can I make changes to my order after it has been placed?

Because we aim to process orders as quickly as possible, we are unable to modify or cancel an order once it has been submitted. Please double-check your details before finalizing your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment options via Afterpay.